FAQs

What materials are used in your jewellery?

Our jewellery is crafted from high-quality metal zinc alloy. All pieces are nickel-free and lead-free, making them safe for all skin types.

Is the jewellery waterproof and rustproof?

Yes, our jewellery is designed to be waterproof and rustproof, ensuring durability and longevity even with daily wear and exposure to the elements.

How do I care for my jewellery?

To maintain the beauty of your jewellery, avoid direct contact with perfumes, lotions, or harsh chemicals. Clean with a soft cloth and store in a dry place when not in use.

What is the Key to Jannah Necklace?

The Key to Jannah Necklace is a piece of jewellery that symbolizes the Five Pillars of Islam, each carrying deep significance and serving as a reminder of the path to Jannah.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.

Can I return or exchange my jewellery?

We offer returns and exchanges within 30 days of purchase, provided the item is in its original condition and packaging. Please refer to our Return Policy for more details.

How can I contact customer support?

You can reach our customer support team through our Contact Us page or by emailing support@innatedisposition.com. We are here to assist you with any questions or concerns.

Do you offer custom or personalized jewellery?

Currently, we do not offer custom or personalized jewellery. However, we are always exploring new options and designs to expand our collection.

Are your products eco-friendly?

We strive to use environmentally friendly practices in our production process and are committed to continuous improvement in this area.

How can I stay updated on new products and offers?

Sign up for our newsletter and follow us on social media to stay updated on our latest collections, exclusive offers, and news from Innate Disposition.